INTRODUCTION
Your privacy is important to us!
Please read our Privacy Policy carefully. You are not obligated to agree to what is stated therein, and if you do not agree, you are required to leave the site immediately and not make any use of it.
Using the Website, purchasing or viewing its content indicates that you have read, understood and approved the contents of this Privacy Policy.
The following is worded in the masculine singular for convenience only, but it applies to both sexes, corporations and other legal entities in a similar manner.
Welcome to the https://houseofakoi.com/ website (hereinafter: the “Site”). The site is operated by House of AKOI Ltd., H.P. 516487972. Whenever the name “House of AKOI” or the first person plural such as “we” or “our” is used, it refers to the aforementioned “House of AKOI” Company.
The following terms will teach, amongst other things, how we may retain, process and share with others the information provided to us or collected about you when you use the Site or services provided by us.
We reserve the right to change this Privacy Policy at any time, with any such change taking effect immediately upon its presentation on the Site. Use of the Website will be subject to the Privacy Policy that was in effect on the date and time when the actual use was made.
Chapter headings are provided for convenience and orientation and shall not be used to interpret the Terms of Use.
Contact House of AKÔI®
We are here for you, it is important for us to hear you and be at your service.
On any issue, you may contact us in any of the following ways:
• Form on the site;
• Phone: 052-4850008;
• Email: info@houseofakoi.com;
• Sending registered mail to our registered address at 6 Nahal HaBasor Street, Modiin-Maccabim-Reut.
The need to collect information
1. We collect information to measure website usage; improve, operate and develop the services provided by us; identify you and show you relevant and personalized content; To contact the User and send him promotions and relevant publications on the Site and from other websites or other websites; defend against claims, demands and claims in connection with the items and/or the provision of the services; and for any other purpose required for our operations.
2. It is important to note that you have no legal obligation to provide us with personal information about yourself. But without providing the information, you may not be able to register to the site, purchase items, receive various services on it or view its contents. When using the Website, the purchase and the services offered therein, you declare that you are aware that you are not obligated to provide the details provided by you, and that the provision of the information is done with your full consent and free will.
Information Collected
3. Voluntary Information: When you register on the Site, or contact us in an identifiable manner, make a purchase or voluntarily provide us with information, we may collect the personal information you provide to us. This may include your full name, home address, social security number, date of birth, email address, reason for inquiry and any other details you voluntarily provide to us.
4. Our Customer Information: If you are a customer of ours and you purchased from us, we will store all the details required as part of the transaction, including the details of the means of payment and the information appearing on the digital receipt you receive from us. This includes the service delivery address, your contact details, etc.
5. Data Usage: We collect details about the usage of all visitors to the Site. We store your device ID, the type of browser used, which website you came from, which pages you visited, how long you stayed on the site, and how many times you returned to visit the site. In addition, as part of your use of the services offered on the Site, you may provide us or collect information regarding your personal preferences, including consumption habits and behavior. We may link the data to your user and the personal information you have provided to us in order to offer you personalized content, special benefits, etc.
Transfer of information
6. The information collected by us can and will be disclosed to third parties. It should be noted that some of our items or services are for a significantly reduced fee due to the fact that as a result of them information is stored or information is provided to a third party and once you decide to use our website and / or services you express your consent to this.
7. Without derogating from the foregoing, we share the information with service providers who work with us, to the extent necessary for the operation of the Site and the provision of the items and services we offer. We also share information about your activity with advertisers and online advertising platforms.
8. We use “web equations” to share statistical information with advertisers so that they can show you more relevant advertisements both on the Site and on other websites. To the extent possible, the transfer of information to third parties will include only relevant information that does not deviate from the purposes for which the information is transferred and will be carried out proportionately for a defined, explicit and legitimate purpose.
9. In addition, we may transfer the information to other third parties even if one or more of the following cases exist: if a judicial order is received instructing us to provide the information, in accordance with the provisions of any law; In any dispute, claim, demand, claim or legal proceedings of any kind between you or anyone on your behalf and House of Equity Ltd. or anyone on its behalf and/or any third parties; In the event of transfer and/or sale and/or assignment and/or purchase, of the Site Operator and/or its assets and/or any part thereof, for consideration or not, inter alia in cases in which ownership of the Site and/or its contents, in whole or in part, will be transferred to third parties, including in the event of other changes in the Site Operator; In any event that we believe that providing the information is necessary to prevent damage to us or our property, to you or to any third party.
Data retention and security
10. We make great efforts to protect the integrity and security of information from access by third parties and we take reasonable and acceptable measures to safeguard and protect the information. However, as is well known, the retention and security of information by electronic means can never be completely secure, and whenever you provide such information, you do so knowing the dangers involved.
11. We use e-commerce payment methods, safeguards and encryption for online information submissions and in accordance with legal requirements.
12. If you have reason to believe that the transfer of information to us is no longer safe, you are required to notify us immediately by contacting us by contacting us. We will not be liable for any damage caused to you as a result of anything you knew about, or should have known, and did not inform us.
Use Of “Cookies”
13. For your information – we use information aggregating software and aids such as cookies, pixels and Google Analytics (hereinafter “Cookies” and/or “Cookies”) for the ongoing and proper operation of the Website, for the security of the data on it and the information you provide, including to collect statistical data about the use of the Website, to verify details, to improve your browsing experience, while adapting the Website to your personal preferences, To facilitate your browsing of the site, in order to characterize the products suitable for you, to tailor advertisements relevant to you, even when browsing other sites, all for statistical, research and commercial purposes, and of course for information security purposes.
3.12. Cookies are text files, which the user’s browser creates by command. Some cookies expire when you close the browser and others are saved on the drive. The cookies contain a variety of information such as the pages you visited, your IP address, the length of time you spent on the site, from where you came to the site, sections and information you asked to see when entering the site and more.
14. In addition, the cookies may also store information regarding the surfer’s browsing habits on other sites, including the sites he surfed, the pages on the sites and any other action on them. The information in cookies is encrypted, and we take precautions to ensure that only we or anyone on our behalf can read and understand the information stored in them.
The Website may also use third party cookies – for example, Google cookies, such as those embedded using Google Analytics and/or using Facebook Company tools that help us, inter alia, tailor your browsing experience for you. For more information on the use of cookies, please refer to the privacy policies of those parties.
15. You can avoid this by changing the settings in your browser. To do this, please consult your browser’s help file. However, disabling cookies may cause you to be unable to use some of the services and features on the site.
Deletion, Review, And Removal Of Personal Information
16. We will retain the information about you for the period of time necessary at our discretion, and we may delete the information even without any prior notice or demand.
17. You may at any time contact us and ask to know what personal information is stored about you, to review it, to correct it and to the extent possible you may demand its deletion. It is clarified that deleting such information may harm the services provided to you and you waive any claim, demand or claim against us in this regard.
18. In order to remove your details, please contact us through one of the contact methods as stated above.
GENERAL
1. This website is intended for personal and private use. Any other use of the Website or its contents, without our prior written consent, is strictly prohibited.
2. It is forbidden to make any unlawful use of the Website or the services offered therein, including use amounting to defamation, invasion of privacy, infringement of copyright, use amounting to commercial tort and any other illegal use.
3. Only those who meet the following cumulative conditions may use, register and purchase on the Site:
3.1. Those over 18 years of age and competent to perform binding legal actions;
3.2. Holder of a valid Israeli credit card or with written permission from the registered owner of the payment method;
3.3. Owner of an active e-mail address;
3.4. Owner of telephone means of communication (landline / mobile).
4. You declare that you comply with all the conditions in Section 3 above, and you will use only a payment method registered in your name or another payment method that you have written permission from the registered owner of the payment method to use.
5. When using the Site or for the purpose of receiving the services provided by House of AKÔI®, we may provide you with a username and password. This information may not be passed on to any third party, and we will not be liable for any damage or loss, of any kind whatsoever, caused as a result of receiving the information not from us. You will be responsible for any act or neglection done from the username provided to you.
6. House of AKÔI® shall be entitled to discontinue and/or change the Website Services or the products sold therein or part thereof, including the content, information and access permissions required to access the Website Services, at any time, and without prior notice and without us being liable for damages caused as a result. It is clarified that in this case you will not be entitled to any compensation or refund whatsoever, as any use of the site constitutes a license that can be revoked at any time and therefore you may not change your situation for the worse based on the license.
7. If you breach the following terms, including in the event of an act or omission contrary to the following terms, you undertake to indemnify us for any damage, loss, loss of profit, payment or expenses of any kind and type incurred by us, immediately upon first demand.
Order Items On This Site
8. We do our best to present the most complete, correct and comprehensive information regarding each and every item, but it is clarified that they may appear on the site without malicious intent and / or out of a desire to mislead, inaccuracies and / or errors and / or omissions. Such a case will not obligate us, as well as a case of clerical error in the description of the product and / or its price.
9. We do not and cannot guarantee that the product we provide to you will be in accordance with your expectations and full satisfaction. Before ordering items on the site, you are requested to make sure that the ordered items are suitable for you and to exercise careful thought before purchasing them.
10. Before placing an order, you will be required to register to the site by selecting a username and password and entering personal data, such as name, address, email, telephone and other details as required.
11. Ordering items on the site will be done by adding items to the shopping cart.
12. In order for the order to be executed quickly and efficiently, it is necessary to provide the correct details (otherwise we will not be able to guarantee the execution of the order). All the required details and data must be filled in fully and accurately, including the details of the customer and the details of the recipient of the order (full name; telephone number; address (including, town, street, house number, entrance, apartment number, floor and any other detail that will help us and/or the courier to deliver your order).
13. You undertake that all information uploaded by you to the site, including order details and means of payment, are correct, you own and/or have the right and/or license to use them. It is agreed that we are entitled to rely on them and any claim and/or damage and/or complaint regarding these details and data will be your full responsibility, without any liability on our part.
14. After selecting the items and placing an order, we will receive the order in our computer system, and at the same time send you confirmation that the order details have been received. It is clarified that confirmation of receipt of the order details does not obligate us to supply the products ordered and only attests that the order details were received by us.
15. After receiving the order, the credit card details will be checked and the order confirmation will be received by the credit card company and/or PayPal and/or any other means of payment available on the site at that time (hereinafter: “the approval of the credit company”). In the event that the approval of the credit card company is not received, we will initiate contact in order to complete or cancel the transaction.
16. It should be clarified that the number of business days for the supply of the product will begin to be counted from the date of the actual approval of the credit company.
17. The purchase operation is conditional on the presence of the purchased product in stock at the time of the requested order and/or delivery. Since the inventory of products changes from time to time, there may be exceptional cases in which even though an item is presented on the site as existing in stock, in fact it is missing and / or cannot be provided.
18. We may, at any time and at our sole discretion, cancel or terminate an order and/or transaction and/or sale, in whole or in part. In this case, we will refrain from charging the credit card or in the event that the payment has been made, we will act to refund the amount paid in connection with the order and/or the transaction and/or the discontinued or canceled sale. This is the only remedy to which you will be entitled in this case.
19. We may update the prices of products, services or items on the Site from time to time and at our sole discretion and the price that will be determined is the price that will appear on the Site at the time of actual purchase.
SHIPPING
20. We will do our best to deliver the Products to you as quickly as possible and no later than 14 business days. The number of business days for the supply of ordered items will begin to be counted from the date of approval of the credit company. The approval of the credit card company received after 16:00, the number of business days regarding it will begin only on the next business day.
“Business Day” – Sunday-Thursday, which are not holidays or sabbaticals.
21. In addition to the price of the items ordered, you may be required to pay shipping charges that may vary from order to order. The amount of shipping charges will appear during the order process and may vary depending on the shipping method you choose and the amount of the order. Shipping charges will be paid with payment for the ordered item. When selling in installments, we will charge shipping charges with the first payment charge.
22. We shall not be liable for any delay and/or delay in the delivery of an item and/or non-delivery of the item(s) caused: as a result of force majeure (including, War, Army Operation, Emergency, Natural disasters, events beyond our control, strikes and shutdowns of the economy and/or of our suppliers or service providers); as a result of inaccuracies and incorrect details filled in the order; as a result of a reason related to the mission operation; And as a result of any other reason that we cannot control.
23. In the event that the item is not delivered within the period specified above or on the product page (whichever is later), please contact us immediately so that we can make inquiries and arrange a new date.
24. The supply of the items sold on the site is carried out to Israel only and in certain shipping areas at our discretion. It should be noted that there may be an additional shipping cost to the following areas: Golan Heights / Galilee; Eilat; the Jordan Valley and the Dead Sea; Judea and Samaria.
25. For doorstep deliveries, deliveries will be made as much as possible in coordination with the customer or anyone acting on their behalf. If it is not possible to coordinate the shipment with the customer, the shipment will be placed outside the front door at the address entered in the order. The customer expresses consent to this and waives any claim, demand or claim in the event that the shipment was placed outside the door of the address entered.
26. Insofar as after receiving the order, any shipping problem was discovered, including in the event that a claim is made that not all the items ordered were received and of the required quality, please contact us immediately and no later than 14 days from the date of receipt of the order. We will be entitled to offer the customer the return of money for the items not received and / or we will place the order to the home – in accordance with the circumstances of the case and at our discretion.
CANCELLATION / RETURN / EXCHANGE POLICY
27. Our transaction cancellation policy is subject to the provisions of the Consumer Protection Law, and the following does not derogate from the provisions of the law.
28. Cancellation of a transaction will be possible within 14 days from the date of receipt of the item or from the date of receipt of the contract / due diligence form, whichever is later.
29. Consumers who are a person with disabilities, a senior citizen or a new immigrant (we may request proof of this), may cancel the transaction within 4 months from the date of making the agreement or from the date of delivery of the product or from the date of receipt of the disclosure document required by law, whichever is later.
30. The right of cancellation will not be valid when the ordered items were manufactured especially for the customer.
31. You can cancel the transaction by one of the ways of contacting us (dedicated link on the home page of the site, phone, email, form on the site and registered mail).
32. The cancellation will take effect only upon confirmation of receipt of the notice by us.
33. If the cancellation of an order is made due to a defect and / or discrepancy between the product or between the service and the details provided about the features of the product and / or due to non-delivery on time and / or due to another contractual breach of the order in our hands: the customer will act as soon as possible to cancel the order and no later than 14 days from the date of receipt of the item; The customer will be credited within 14 days from the date of receipt of the cancellation request and / or from the date of return of the item, whichever is later.
34. We will be entitled, at our sole discretion, to charge the customer an order cancellation fee in accordance with the provisions of the Consumer Protection Law and to inform the customer of the decision before charging the customer. The cancellation fee according to the Consumer Protection Law is up to 5% of the purchase price or NIS 100, whichever is lower.
35. If the cancellation of the order is not made due to a defect and / or discrepancy and / or non-delivery of the product on time or due to any other violation of the order by us: the customer will act as soon as possible to cancel the order and no later than 14 days from the date of receipt of the item; The item must be returned to us, without any use, in its original packaging and we will return the consumer’s money within 14 days of receiving the cancellation notice.
36. If you wish to return or exchange an item that you purchased from us, you must contact us immediately upon becoming aware of this and no later than 14 days from the date of receipt of the item. Delivery of the item to us will be in its original packaging, when it has not been opened or used. The shipping costs and return of the item to the address we provide to you will be at your expense, except in cases specified in the Consumer Protection Law. In case of returning a product, a credit will be received in accordance with the provisions of the Consumer Protection Law and excluding the cost paid for shipping.
LIABILITY
37. Our liability will be limited in any case and to any loss or damage, direct or indirect and of any kind and type caused to you or anyone on your behalf, up to the amount of the item or service actually purchased.
38. We will not be liable for any damage and/or loss whatsoever caused to you and/or any other third party as a result of use and/or purchase made on the Site, including, but not derogating from the generality of the aforesaid, in the case of a purchase made by credit card without the consent of its owner, as well as in the event of an action performed by any third party that enters the Site and causes damage.
39. We will not be liable for damage caused directly or indirectly due to a delay in the delivery date and/or non-delivery at all or the supply of defective or improper items, unless the defect or impropriety originates from us.
40. We depend on the provision of other services provided by third parties (such as cellular networks, internet, WhatsApp app, courier services, various software, clearing companies, etc.), and therefore in the event that our service is prevented due to a malfunction, defect, malfunction, malfunction and/or any other reason originating from one or more of these third parties as aforesaid, we will not be liable for any damage and/or loss caused to you as a result.
41. To the extent that the Service or our Product is provided by a third party or in conjunction with a third party, we shall not be liable for the quality of the Product or Service or for any action or omission of the third party. All claims in connection with the same service or product regarding the third party’s share will be discussed between you and that third party only.
42. You will bear full responsibility for damage of any kind whatsoever caused to you and/or the Site and/or us and/or any third party for an error or inaccuracy you make in typing the required data or information or as a result thereof.
43. The Website is offered “as is” and you release us from any liability for any case in which the execution of a transaction and/or browsing the Site will not be performed, in part or in full, for any reason whatsoever and from any liability for a technical and/or other problem that impairs the ability to use the Website and/or purchase our products or services.
44. The content, including the images and videos, appearing on the site is for illustration purposes only and we will not be responsible for a reasonable discrepancy between how the items or products appear through a screen and the actual items or products. It should be noted that there may be reasonable differences in hue between what is displayed on one monitor and another monitor and/or the shade of the actual item.
45. We shall not be liable for inaccuracies or clerical errors that have occurred in relation to the content displayed on the Site.
46. The content included on the site does not constitute a recommendation and/or opinion regarding the services or items sold on it, and therefore any reliance on statements, expressions of opinion, advice or any other content on the site is done at your sole discretion and responsibility. You are required to perform all assessments and tests yourself before purchasing an item from us.
47. The Website contains advertising information and links to other websites. We shall not be responsible for the content and/or information originating from those sites or other websites or of any third parties.
INTELLECTUAL PROPERTY
48. We have invested and are investing considerable resources in our reputation and in the copyright and intellectual property appearing on the site. All content on the site (texts, images, graphics, videos, animations, etc.) is our sole property and / or that of a third party that has granted us permission to use them. This includes the names and trademarks, patents and designs (whether registered or not), trade secrets and everything involved in the operation of the site and the provision of the services offered therein, the design of the site, the technological information involved in its operation, software, applications, graphic files, texts, audio, video and / or any other material contained therein.
49. It is forbidden to copy, reproduce, distribute, publicly display, modify, publish, broadcast, sell, make commercial use of any kind, transfer to the public domain or deliver to a third party the aforementioned content and/or any part thereof, except with our prior written permission.
50. You undertake in fundamental terms not to infringe in any way our intellectual property and copyright.
51. It is clarified that any use that infringes our intellectual property and/or copyright will constitute grounds for a lawsuit under law, and you will bear full responsibility and damages caused to us and/or third parties and/or you yourself for this use, without derogating from any other remedy available to us by virtue of the agreement and/or the provisions of the law.
Promotions & Benefits
If we embark on any promotion or provide any benefit in any way, the following conditions will apply, unless expressly stated otherwise in the terms of the promotion or benefit:
52. Those who purchased the service, product or item (as applicable) as part of the promotion or benefit and have fully complied with the terms of the promotion and/or benefit, including payment terms and their date. Failure to comply with any of the terms of the promotion and/or benefit will result in cancellation (even retroactively) of any promotion or benefit.
53. Eligibility for a benefit or promotion is personal, not transferable or assignable, and is subject to compliance with all the conditions set forth in the Terms of Use and in the individual regulations of the promotion or benefit (if any).
54. Any attack on any of these Terms of Use, including an illegal or moral act, the provision of misleading, false or bad faith information, or any action or avoidance thereof that may cause damage, of any kind or kind, to us or anyone acting on our behalf, will void any entitlement to any benefit you received and you undertake to return its value to us, even retroactively.
55. We may, at our discretion and without prior notice, change any of the terms of any promotion or benefit (including the period of the promotion or benefit and the quantity and type of items participating). Participation in any promotion or benefit is at your own risk and will be subject to the conditions that existed at the time of the actual execution of the transaction or the realization of the promotion or benefit, as applicable.
56. Insofar as the benefit is a product or service provided by a third party or in conjunction with a third party, we will not be responsible for the quality of the product or service or for any action or omission of the third party and any claim in this regard will be discussed between you and the third party.
MISCELLANEOUS
57. Any waiver, extension, discount or relief granted by us shall not constitute a precedent for any other case, and no waiver, extension, discount or relief made by us shall be valid unless made in writing.
58. Delay and/or suspension in exercising and/or exercising our right shall not be considered a waiver on our part and we shall be entitled to exercise and exercise it at any time we see fit.
59. We may assign our rights and obligations under these Terms of Use; You may not assign, transfer, pledge or mortgage your rights in any manner.
60. In the event that it is determined that any provision of these Terms of Use is invalid, illegal, discriminatory or unenforceable, this shall not lead to the nullification of the remaining clauses and/or affect their validity, legality or enforcement.
61. Notwithstanding the provisions of any law, the statute of limitations in a claim regarding the use of the Website shall be 12 months from the date of formation of the cause of action.
62. The laws of the State of Israel shall govern these Terms of Use. The courts in the Central District have the unique and exclusive authority to hear any matter related to them.
Updated last: January 25th 2025.
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